123 Live Help Chat Mac Server Software 4.2

Publisher:	TopCMM Software Corp.	Date Added:	2009-05-25
Rating:		Downloads:	29
File Size:	24.00MB	Price:	$0 USD
License:	Freeware	Screenshot:	Screenshot

Free Trial

With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
Features:
*advertisement module gives your product more opportunities to be learned by your customers
*Remote controller of 123livehelp via MSN
A remote controller and monitor of the live chat conversation
*Proactive Chat Invitations
The staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help. The visitors won t have to click any chat button on the webpage. What s more, the invitation won t be blocked by pop-up killer.
*Client Choose Staff.
Client can request help from a very staff, which is more friendly to a returned customer.
*Real-time Text Chat & Optional Video Chat for Staff
The java server enables instant chat.
*Web-based Client
123LiveHelp flash client loads fast and end users don t need to download any plug-ins to chat with staff.
*Visitors Waiting in Queue
*Chat Transfer
from one staff to another.
*Canned Answers
*Auto-detect and display language.
*New API
Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc.
*Multiple Chat Requests
One agent can chat with multiple clients.
*Chat Search More Powerful
*Custom UI
Customizable client interface,and skin collection.
*Integrate External Database
*Auto-detect User Details
Auto-detect extensive visitors information including IP address and country.
*Backend Monitor
*Department Management
*Chat logs sent to email

HOT TAG: web based, staff members, remote controller, live help, client choose, auto detect, chat, staff, client, help, visitors,

---

Relate Software Downloads

Simul1 math for kids - Improve your math skills. Fun game teaches addition, subtraction, multiplication

MySQL to Microsoft SQL Converter - DB conversion software converts MySQL database tables into Microsoft SQL server

MindVisualizer Standard - Mind mapping software that s optimized for ease of use and productivity

PrettyMay PBX Gateway for Skype - Skype PBX, IVR, Voicemail, ACD, Auto-attendent,Music/information on hold,

Golden World and USA Map Locator - World and USA Map Locator for websites. Easy adjustment.

4Videosoft DVD to Archos Suite - the combination of DVD to Archos Ripper and Archos Movie Converter

DBConvert for SQLite and MSSQL - Bi-directional Database Conversion Tool for SQLite and MS SQL databases

HP0-Y18 Free Pass4Sure Exam - ProCurve Secure Mobility Solutions

Tanbee iPod Video Converter - It can convert all common video formats to iPod support Video format.

E20-001 Free Pass4Sure Exam - Storage Technologist Foundation Exam