BridgeTrak Help Desk Software 7.0 Build

Publisher:	Kemma Software	Date Added:	2006-01-19
Rating:		Downloads:	107
File Size:	54168 Kb	Price:	995.00 USD
License:	Demo	Screenshot:	Screenshot

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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.

HOT TAG: issue, tracking, user, issues, help,

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