BridgeTrak Help Desk / Tracking Software 5.0

Publisher:	Kemma Software	Date Added:	2002-11-18
Rating:		Downloads:	277
File Size:	40 MB	Price:	$495 USD
License:	Demo	Screenshot:	Screenshot

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BridgeTrak for Windows 5.0 is versatile, easy-to-use, help desk and tracking software for call and customer support centers, IT departments or anyone needing to track calls, issues, problems or software bugs and defects. Popular features include a knowledge base, intelligent dropdowns, security, asset manager, asset loan/library, Visual Source Safe interface, support contracts, training module, release notes, issue and project organizers, issue and asset templates, performance advisor, over 40 standard reports and graphs, and many customizable features.Companion tools let you expand the functionality of this powerful software. Modules are available for Web-enablement, customer self-help via the Web, PC inventory/auditing, automatic issue escalation and notification, and advanced data searches.This Windows 95/98/NT/2000 application ships with a Microsoft Access 2000 database. The Enterprise edition of BridgeTrak is compatible with the most popular databases making it a scalable tracking application for growing organizations.BridgeTrak Suite ?Bridging business communications. Tracking business information.

HOT TAG: tracking, software, issue, asset, windows, web, support, popular, help, customer, business,

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