TAPICall 1.2

Publisher:	CONVERGIT GmbH	Date Added:	2005-08-04
Rating:		Downloads:	314
File Size:	3.01MB	Price:	$40.00 USD
License:	Shareware	Screenshot:	Screenshot

Free Trial

FULL INSIGHT AT THE FIRST RING: TAPICall turns your desktop PC into a highly efficient CTI work station by means of Outlook add-on: Identification of the caller and display of the corresponding Outlook contact sheet; Automatic display of memos, even company wide; automatic creation of journal entries with a call-back feature; current status display via balloon and handset icon; nontutorial handling; Low costs - high benefit; operates with any up-to-date PBX or ISDN controller --- Service orientated communication: At the first ring TAPICall immediately provides all relevant data concerning the caller, including memos, appointments and documents linked with the corresponding contact, by means of the caller identification. The user is perfectly prepared for the call and can optimally commit himself to the requirements of the caller. --- Benefit from your first-class contacts: The automatic provision of customer information reduces costs as well as handling time. TAPICall improves the quality of your customer care effectively and leads to a high degree of customer retention. --- Corporate translucency: With an exchange server TAPICall automatically opens public contacts for incoming calls. This way - depending on your properties - memos and contact information entered by any employee may be viewed and complemented by other employees as well. The data base containing relevant customer information thereby is kept up-to-date at any time. --- Constant increase of your data base: In case the caller has not been recorded in the Outlook contacts yet, TAPICall creates a contact with the new call number. The user only has to do add the name of the caller into the contact sheet, and the next time this person calls the corresponding contact will open automatically.

HOT TAG: first ring, data base, customer information, corresponding contact, contact sheet, contact, caller, tapicall, customer, time, outlook,

---

Relate Software Downloads

Advanced LAN Pump - Advanced LAN Pump is a LAN Download Manager which can reliably copy files

PDF to DWG - A powerful windows program that easily converts PDF to DWG for editing in CAD.

PDF to DXF - A powerful windows program that easily converts PDF to DXF for editing in CAD.

CRT - CRT is a rock-solid Windows terminal emulator for Telnet, RLogin, and Seria...

TAPICall - CTI AddIn for Outlook, Popup of your contacts by Phone number, Journal entry

One-click CD/DVD Writer - One-click CD/DVD Writer is a handy program that allows you to write data an...

Max PC Privacy - Max PC Privacy is a PC booster and Optimizer tool to make your pc work faster

Max PC Safe - Max PC Safe is an encryption software

Enterprise Mail Server - High-performance SMTP POP3 server program designed for large enterprises and ISP

PercussionStudio - Percussion Studio supports a simple notation system for percussion rhythms....